Privacy Policy
The Prop Account Group of Companies (“Prop Account, d/b/a Dashboard Analytix, Forest Park FX LTD, Prop Account LLC, Prop Account Cayman, LLC, CRM Solutions LLC, “we”, “our” or “us”) is the data controller responsible for your personal data and is the sole owner of our websites (“Website”), desktop applications, Prop Account Group services (each, a “Service”) and all of the information collected on it. We collect information from users in several ways (explained in detail in this Privacy Policy). If you need assistance in viewing this Privacy Policy, please contact us using the contact information at the end of this Privacy Policy
This Privacy Policy applies to personal data that we collect from you when you visit this Website, create an account, use our applications or services (“you” or “your” being interpreted accordingly). It provides information on what personal data we collect, why we collect personal data, how it is used, how it is stored, and how we share information.
As used in this Privacy Policy, “personal data” or “personal information” means any information that relates to you from which you can be identified.
Updates
We may update this Privacy Policy at our discretion from time to time by posting a new version on our website. You should check our website occasionally to ensure any changes made are suitable for you. If required by applicable law, you will be informed of any significant changes made to this Privacy Policy.
Personal data that we collect
We collect information about you in a variety of ways depending on how you interact with us and our websites and services, including:
- Directly from you when you provide it to us, such as when you register for an account, sign up to receive communications from us, place an order/make a purchase, or contact us by phone, email, or otherwise.
- Automatically through the use of server logs, and other similar technologies when you interact with our websites, advertisements, and emails.
- From other sources, including, for example, our affiliates, business partners, service providers, and other third parties, or from publicly available sources. For example, if you submit a job application, or become an employee, we may conduct a background check.
The following provides examples of the type of information that we collect in a variety of contexts and how we use that information.
| Context | Types of Personal Information | Primary Purpose for Collection and Use of Personal Information |
| Account Registration and Profile Management | We collect your name and contact information, including your username, when you create an account. We also collect information relating to the actions that you perform while logged into your account. | We have a legitimate interest in providing account related functionalities to our users. Accounts can be used for easy checkout and to save your preferences and transaction history. |
| Application Programming Interface (“API”) Services | We collect various personal data, i.e., name, address, IP address, when you use our API services. | We have a legitimate interest in providing API services, including support services. |
| Client Information | We may collect the name, and contact information, of our clients and their employees with whom we may interact. | We have a legitimate interest in contacting our clients and communicating with them concerning normal business administration such as projects, Services, and billing. |
| Your Use of Our Website | We may use technology to monitor how you interact with our website. This may include which links you click on, or information that you type into our online forms. Some of these technologies may use “cookies.” Cookies are small pieces of information that a website sends to a computer’s hard drive while a website is viewed. Other types of data we track include your IP address, the website that referred you to our website, and data about the device you use to visit our website. | We have a legitimate interest in making our website operate efficiently. We also use it to understand how you interact with our websites to improve them and understand your preferences. Finally, we use this information to help detect and prevent fraud. |
| Technology on Our Website for Targeted Advertising | We may allow third parties to place technology on our websites (e.g., a cookie or a pixel) that allows them to track you. The third party might also collect data over time and across other websites. They use this data to serve advertisements tailored to your interests, which may include advertisements about our products or Services. | We do not use cookies on our website to participate in behavior-based advertising. |
| Demographic Information | We may collect personal information, such as your age or location. | We have a legitimate interest in understanding our users and providing tailored Services. |
| Distance Information | When you use one of our Apps we may collect your location from the GPS, Wi-Fi, and/or cellular technology in your device to determine your location. | We have a legitimate interest in understanding our users and providing tailored Services. In some contexts, our use is also based upon your consent to provide us with geo location information. |
| Customer Service and Feedback | If you provide us feedback or contact us for support, we will collect your name and email address, as well as any other content that you send to us, in order to reply. | We have a legitimate interest in receiving, and acting upon, your feedback or issues. |
| Mailing List | When you sign up for one of our email lists, we collect your email address or postal address. | We share information about our products and Services with individuals that consent to receive such information. |
| Order Placement | We may collect your name, billing address, shipping address, email address, phone number, and credit card number when you place an order. | We use your information to perform our contract to provide you with products or Services. |
Cookies and other technologies
We do use browser cookies (small text files placed on your device) to administer our websites. Please see our Cookie Policy contained in our Terms and Conditions.
The Company’s website may use cookies. Cookies are small data files generally comprised of a string of text and numbers that assign your computer a unique identifier. They collect information from your computer and allow your computer to have a “dialogue” with the Company and gives you a more convenient and personalized experience with the Company’s website. If you do not want the Company to use cookies with your computer, then you must adjust your browser settings in order to disable them. Please note, however, that the disabling of cookies may prevent you from fully accessing all features of the Company’s website. If you require any assistance in disabling cookies, please contact your browser company.
Log files
Like most websites, we use web server log files. Records in our log files include internet protocol (IP) addresses (see the “Device Information” section below for further details), browser types, internet service providers, referring pages, exit pages, platform types, and date/time stamps. We use web server log files to administer the site, provide broad traffic information for site planning purposes, and to ensure that our terms of service agreement is being adhered to.
Device information
We collect the following information about the devices you use to interact with our services: IP address of the device (from which we can also infer the country you are connecting from), device type, operating system, application and browser version. We collect this information to prevent spam and abuse of our services. IP addresses may be considered personal data in certain jurisdictions, and will be treated in accordance with this Privacy Policy.
Data we receive from third parties
When you sign in to your account using your internet service credentials, such service sends us your username and the email address associated with the credentials you’ve used. We neither control nor take any responsibility for the way third parties provide information about you and/or process your personal data.
User account deleting
You may refuse to use our website and/or application and may ask us to delete your account in the Profile settings. Your account will be deleted after 30 days, provided there has been no activity on your account.
Please note that if you have requested your account to be deleted, we will delete the subsequent personal data you have supplied us. However, some data, such as email address, user ID and certain personal data will be saved as they have already integrated into our system. This data must be stored to maintain the integrity of the platform, as well as for data governance protocols, including audits and security purposes.
Marketing
We may send you marketing emails about our products or services that are similar to the products or services you are subscribed to, including information about events and other promotions we feel may interest you. This is unless you have indicated to us that you do not wish to receive communications in this manner. We will send you other promotional information by email only with your consent, which was given at the time you provided us with your personal data. Users can opt out of receiving marketing communications at any time by clicking “unsubscribe” in one of the emails.
Service-Related Announcements
On rare occasions, it may be necessary to send out service-related announcements. For instance, if our service is interrupted for a prolonged period or a major functionality upgrade is released, we might send all users an email message.
Customer Service
When you open a support ticket, we use your contact details as well as information about your device, server logs, a description of the problem, along with any other supporting materials (videos, screenshots, etc.) to help resolve the issue(s).
API
If you are using our API (Application Programming Interface) services, then we may process your personal data in order to be able to provide and support those services.
Processes and Protocols
We will process your personal data as necessary for certain processes and protocols, which include the following:
- where we are asked to respond to any of your inquiries, comments, or grievances;
- to administer our services in order to better understand how visitors interact with the Website and application, and ensure that they are presented in the most effective manner for you and your computer/device;
- to develop and improve our applications and services;
- to share personal data among our affiliated businesses for administrative purposes, provide subscription services, and in relation to our sales and marketing activities, except where we require your consent, as described above;
- to send you information about our products or services that are similar to the products or services you subscribed to;
- we may anonymize and aggregate data for research, statistics, and analysis purposes;
- for internal operations including troubleshooting, testing, and security;
- to comply with legal obligations and protect rights, safety, and security.
Third Party Sites
At our discretion we may add links (web links) to other websites from our website. These websites can be run by third parties with separate and independent privacy policies. We therefore have no responsibility nor are we liable for any content, activities or privacy policies of these linked sites. We suggest you read the privacy policy of each and every site that you visit.
United States data subject rights and information
Some jurisdictions provide you with specific rights with respect to our collection and use of your personal information. To exercise one of these rights, see the section below on “Exercising data subject rights.”
Please note, not all of the rights described below are absolute...
California Sensitive Information Disclosure.
If you would like more information concerning the categories of personal information we share for marketing, contact us.
California Sensitive Information Disclosure
We collect sensitive personal information such as account log-in and financial details...
Personal Data Disclosure Table
The table below describes the categories of personal information we collect and disclose for a business purpose. Please note, in addition to the recipients identified below, we may disclose any of the categories of personal data we collect with government entities, as may be needed to comply with law or prevent illegal activity. As discussed elsewhere in the Privacy Policy, we do not use cookies or similar tracking technologies for purposes of targeted advertising.
| Category of Personal Information | Category of Recipients | |
| Disclosures for a Business Purpose | Sharing for Cross-Context Behavioral Advertising | |
| Identifiers – this may include real name, alias, postal address, unique personal identifier, online identifier, email address, account name, or other similar identifiers. | Affiliates or subsidiariesData analytics providersInternet service providersOperating systems and platformsOther Service ProvidersPayment processors and financial institutionsProfessional services organizations, this may include auditors and law firms | Advertising networks |
| Government Issued Identification – this may include social security number, driver’s license number, or state issued identification number, passport number. | Affiliates or subsidiariesOperating systems and platformsOther Service ProvidersProfessional services organizations, this may include auditors and law firms | |
| Financial Information – this may include bank account number, credit card number, debit card number, and other financial information. | Affiliates or subsidiariesOperating systems and platformsOther Service ProvidersPayment processors and financial institutionsProfessional services organizations, this may include auditors and law firms | |
| Commercial information – this may include information about products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | Affiliates or subsidiariesData analytics providersInternet service providersOperating systems and platformsOther Service ProvidersPayment processors and financial institutionsProfessional services organizations, this may include auditors and law firmsSocial networks | |
| Internet or other electronic network activity information – this may include browsing history, search history, and information regarding an individual’s interaction with an internet website, application, or advertisement. | Affiliates or subsidiariesData analytics providersInternet service providersOperating systems and platformsOther Service ProvidersProfessional services organizations, this may include auditors and law firms | |
| Geolocation data | ||
| Professional or employment-related information | Affiliates or subsidiariesOperating systems and platformsOther Service ProvidersProfessional services organizations, this may include auditors and law firms | |
International Users
Individuals subject to EU/UK law may have rights...
Accessing data
If prompted, we will confirm whether we process your data...
Restricting processing
You may ask us to restrict processing of your personal data...
Objections
- ask us to stop processing your personal data...
- object to marketing...
- refuse service notifications...
Withdrawal of consent
You may withdraw consent at any time...
Viewing and correcting data
You have the right to correct inaccurate data...
Deleting data
You may request deletion of your data...
Data portability
You may obtain your personal data in machine-readable format...
Lodge a complaint
You may contact data protection authorities...
International data transfers
Your data may be stored in US/EU servers...
Exercising data subject rights
You may contact us to exercise your rights...
Contact Information
